Privacy Policy
THE INDUSTRY THEATRE PRIVACY NOTICE
We value you as a customer and take your personal privacy seriously. As such, we would like to inform you of our policies of collecting, using, securing, and sharing nonpublic, personal information.
Our Privacy Principles
- We do not sell customer information.
- We do not provide customer information to persons or organizations outside our The Industry Theatre family of companies who are doing business on our behalf, for their own marketing purposes.
- We contractually require any person or organization providing products or services to customers on our behalf to protect the confidentiality of The Industry Theatre customer information.
- We afford prospective and former customers the same protections as existing customers with respect to the use of personal information.
Information we may collect
We collect and use information that is necessary to administer our business, to advise you about upcoming events, additional services, and to provide you with customer service.
We collect information
- from you, on applications for Industry Theatre information or ticket purchases on written and online forms, through telephone, through email and in-person interviews, your Industry Theatre representative, and our Customer and Ticket Sales Representatives, such as your address, telephone number, and email address.
- from your transactions with us, such as your payment history.
How we use information about you
We use customer information to process your product and services inquiries, to ensure proper billing, to provide technical assistance, and to offer you other Industry Theatre products and services that we believe may suit your needs.
Information disclosure
We share information about our transactions and experiences with you within our Industry Theatre family of companies and with Industry Theatre employees to better serve you and to assist us in meeting your needs. We may also disclose customer information about you to persons or organizations inside or outside our family of companies as permitted or required by law, including companies that perform marketing services for us or with whom we have joint marketing agreements. These agreements allow us to provide a broader selection of services to you.
Your awareness and permission
By purchasing concert tickets or merchandise from Industry Theatre, you provide Industry Theatre with your consent to the collection, use and disclosure of certain personal information, including that previously collected, for the purposes of communication with you; assessing your request for product or services; providing customer assistance and acting as required by law.
We may also use personal information in order to tell you about other services or products available through Industry Theatre affiliated companies or through those companies with whom we have alliances.
If you would rather not receive such additional marketing or system information, please contact us at info@theindustrysarnia.com or 519-337-4474.
The Industry Theatre protects customer information
We maintain physical, electronic, and organized safeguards to protect customer information. We continually review our products and practices, monitor our computer networks, and test the strength of our security in order to help us ensure the safety of customer information.
